Please Rate your personal experience here:
I ordered and paid for an Ornate Hair Clipper which I saw in Pinterest !
They never send my order. They have no telephone number to reach them. They use an e-mail that always send you the same answer.
The address they give in Barcelona (Spain) does not correspond to SUNAILOOM.
They cheat us all. Simply they are frauds, deceivers, fakers, call them as you like. All words are similar to SUNAILOOM !!!
Sunailoom is in violation of their own return policy
The return policy says that if you return the item within 14 days of delivery, in original condition and package, you will receive a full refund. I wrote to them after receiving the couch covers that did not fit. I asked for return. Customer service told me that because of COVID they can only refund 35 percent. So, COVID didn’t stop them from sending just receiving packages. Anyway, I’m a lawyer. They are bound to their refund policy under the UCC. It does not matter that they are out of the country. They have what’s called subject matter jurisdiction. They do business here and are bound by our laws.
Clearly, they have set out to scam people when they want to return a product. I’m reporting them to the attorney general.
Mediocre customer service.
I bought a couch cover from them. I was home all day on the day of delivery but for some reason the package was sent back to the sender. I emailed them and kindly asked for explanations & fast reshipment. I was basically told to either cancel my order or shut-up and accept the 25 days delivery.
Absolutely unprofessional given the price we pay for their products. Would not recommend.
Ce site escroque les gens
Je n’ai jamais reçu ma commande. Ils m’ont pris plus de 100 euro.
this company is a rip off
I ordered a slip cover and never received it. They took the money out of my credit card. You cant contact them only by email and they never contact u. They should be taken off of pintrest. Do not trust Sunailoom . Worst website ever.
Precautions for safe web shopping:
Online shopping is trending all over the globe. Everyone finds a way of shopping online very convenient so they visit many webshops for purchasing their products. But while shopping online you should be very alert and careful because many of these stores are not trustworthy they scam you so, do deep research about shopping stores from where you will purchase your product.
Here are a few tips that you should follow while shopping online:
- Check the website URL Carefully.
- Check the presence of social media
Authentic sites have a social presence so check the social links of the web store.
- Check https secure connection.
- Go through the contact section.
Authentic web stores provide their contact number and email address on their website contact section.
- Check shipping and return policy
- Don’t share your personal details.
- Take a glance on the about us section
Genuine stores provide owners and company detail on their stores about us section.
- Paid customer reviews.
Several Scam stores contain a paid review of the customers.
- Check the domain database
Most scam sites are newly registered so check the domain age of every site. whoi.net, whois.com, and scam advisor these are the websites where you will know the domain registrar date.
- Sale! Sale bumper sale or discount
Most Scam stores offer bumper sales or discounts to attract individuals.
- Check content and product images
A scam store uses copied images and products.
- Check product billing mode
Scam stores do not offer cash on delivery billing mode they only offer you online billing mode like pay through PayPal.
End Note: To safeguard yourself from scam and also for healthy shopping please follow the above-mentioned tips